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LONDON CALLING? MAKE SURE YOUR TICKETS ARE THE REAL DEAL

Tuesday, July 03, 2012

The Member for Dubbo Troy Grant is urging consumers to only purchase tickets for the London 2012 Olympic Games from authorised ticket agents.

Mr Grant said consumers should avoid falling prey to bogus websites and organisations claiming to sell tickets to the games.

“The only authorised Australian ticketing agent for the London Olympic Games is CoSport at www.cosport.com, while for the Paralympic Games, the Paralympics Australia Travel Office on www.paralympic.org.au/travel is the authorised ticketing agent,” he said.

“Consumers buying tickets for the London Games should also visit the official London 2012 website at www.tickets.london2012.com for additional information about known unauthorised ticketing websites.”

Mr Grant said Olympic ticketing scams were not a new phenomenon.

“As with many major events, scammers emerge with sinister and convincing ways to rip people off”, he said.

“Olympic Games tickets are keenly sought after and many people spend years meticulously planning and saving to attend the games.”

Mr Grant said scammers will often create official looking websites that claim to sell official Olympic tickets.

“These websites are designed to take consumers’ money and not supply the tickets or to supply fake tickets that are not worth the paper they are printed on,” he said.

“The end result is always the same: no money, no tickets and no entry.”   

Mr Grant said consumers should also avoid scalpers.

“If you buy a ticket from a scalper you risk the ticket not being genuine or not provided at all, or that the ticket may be cancelled by the event organiser due to conditions that restrict their resale or transfer,” he said. 

Mr Grant said if consumers experience a problem with a ticket purchased from an authorised ticketing agency they should contact the agency first to discuss the problem.

“Most event organisers and authorised ticketing agencies have their own complaint and dispute resolution processes,” he said.

If consumers remain dissatisfied, contact NSW Fair Trading for assistance on 13 32 20.


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