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NSW Government Boosts Household Assistance Measures

Friday, April 05, 2013

Member for Dubbo Troy Grant welcomes the announcement that 30,000 customers will be better off following changes to assistance programs that will help households manage their electricity bills.

"The O'Farrell / Stoner Government recognises that low income families in regional areas are suffering with high electricity bills," Mr Grant said

"I'm pleased that the Government has decided to boost the $210 million assistance package by an additional $16 million to help those most in need."

"For the first time the Low Income Household rebate will be made available to residents of retirement villages,"

"Pensioners and customers holding certain concession cards and receive a bill from an energy retailer are eligible to receive the rebate. Most customers living in retirement villages and are supplied electricity by their landlords have been unable to access the rebate in the past," Mr Grant said

The Low Income Household Rebate, currently at $215, rises to $225 from 1 July 2013 and to $235 in 2014.

"The NSW Government has announced further improvements to the emergency voucher and the energy accounts payments assistance schemes for household in crisis," said Mr Grant

To be eligible to receive the Low Income Household Rebate, customers must be specifically billed for their energy consumption by the retirement village operator and must also hold a:

  • Pensioner Concession Care issued by the Department of Human Services or Department of Veterans' Affairs; or
  • Department of Human Services Health Care Card; or
  • Department of Veterans Affairs Gold Card marked with either a War Widow or War widower pension; or totally and permanently incapacitated (TPI); or Disability Pension

"The NSW Government is committed to keeping electricity prices as low are possible and will continue to provide assistance to those who need it most," Mr Grant said


Monday, October 08, 2012
The Member for Dubbo Troy Grant has praised the efforts of the NSW, Victorian and Queensland Governments to join forces and fight for regulatory reform of the federal energy sector.

NSW Energy Minister Chris Hartcher, Victorian Energy Minister Michael O’Brien and Queensland Energy Minister Mark McArdle will call for major changes to national regulatory arrangements to better protect the interests of households and small business.

Mr Grant said rising electricity prices is one of the major issues facing households in the Dubbo electorate.

"I know there are many people in the Dubbo electorate who are struggling to make ends meet due to higher electricity bills and the increased cost of living pressures, this decision will go some way towards ensuring greater protecting for consumers," said Mr Grant.

Mr Grant said a standalone regulator is in the best interests of energy customers as the size of household power bills are directly affected by the strength and capacity of our energy regulator.

"The interests of consumers have been ignored; this is demonstrated by a 60% increase in electricity prices in NSW over the last five years."

"I congratulate the three Energy Ministers who continue to identify opportunities that promote the best interests of electricity consumers across the three states."

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